Best Support experience I've had in a while. I'll be honest, with it being 5 years out of warranty I was expecting to be S*#% Outta Luck, but they just did it with a smile. Will there be anything else I can help you with today?
BUY DELL IDRAC ENTERPRISE LICENSE LICENSE
I've just rebound the license to that service tag for you and emailed you the license xml file sir. One moment please sir, let me check with my supervisor.Ĭan you confirm your Dell account email address for me sir.? Any chance I can have a copy of the license file? I know it's out of warranty, but you've agreed I own the box, and the configuration as reported from the service tag says the original owner paid for a license so. This afternoon, the transfer was confirmed, and so later today I rang Dell Support, and asked, hey, I bought this machine to experiment with, and it came with an iDrac Enterprise license, but it lost it when I upgraded the firmware. Shortly after this post, I did the Ownership Transfer thing for my R620.
I know I can go to one of the questionable eBay sellers and get a license, but I was wondering if, given the original owner of the server paid for iDrac Enterprise, is there any way I can recover the key that's already been paid for? I suspect the answer is no, but I figured it was worth asking. Unfortunately, I don't have a Dell support contract of any kind, or (as far as I know) any ability to log in to the Dell website, and the warranty shows as expiring in 2015. On Dell's website, it definitely lists the Enterprise license as included with this service tag, part number KV4ND. However, when I log in to iDrac, it says it's Express. I've checked now I've got the physical hardware in my hands, and it's the right service tag. One of the reasons I bought it was that when I checked the service tag included in the listing, it said it has an iDrac 7 Enterprise license in the purchased configuration. Log out and log in to iDRAC7 Web interface.I recently bought an R620 off eBay, and I'm very pleased with it. Click Browse, select the xml license file, and click Apply.Ī message indicating the license was successfully imported is displayed.Ħ. Under License Options, from the Select drop-down menu, select Import.Ĥ. This is a digital license that will be emailed to you after you have completed your purchase. In the iDRAC7 Web interface, go to Overview > Server > Licenses.ģ. Store the xml format license file (you should have received when purchasing the license) at a location accessible from the management station.Ģ. This will allow you to access all the functions of the iDRAC 7 Enterprise.ġ. Step 3. Install the license following the six steps below. Step Two. After making sure your model of server has an iDRAC port, apply the iDRAC 7 Enterprise license through Dell onto the service tag number of your server. Other models like the R320 and R420 may have BMC only, and require a piece of hardware to add an iDRAC. have an integrated iDRAC port for iDRAC Express. This depends if your model of 12th generation Dell server has an iDRAC port already. Step One. Check to see if your server has an iDRAC port. iDRAC 7 Enterprise License Installation and Setup of DRAC When doing some research online I saw that the enterprise. The reason I want the enterprise version is for remote console which the express doesn't support. I was looking into getting an iDRAC6 Enterprise card on ebay for 20. If you need the Enterprise License, you will need to acquire the license from dell. I just bought a Dell R710 for my homelab and so far it is awesome, however it only came with an iDRAC6 Express card. Servers that we sell with a iDRAC Module or integrated iDRAC port are only offered in Express Version.
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